Questions, answered plainly.

No. The online valuation request does not ask for a registration number. Any owner or vehicle document details needed later are handled during the assisted review stage.

Yes. Condition is an input to valuation, not a disqualifier. Select the appropriate condition and our team will assess accordingly.

The first estimate is based on the details you share. Final value may be confirmed after a photo-based or physical review, and any change should be explained before you proceed.

Typically the RC, owner ID and signed handover or authorisation documents are needed. Requirements can vary by state and case, so Genesis confirms the relevant checklist before pickup.

Alternative documentation may be possible depending on the case and state requirements. Our team will explain the relevant lost-document process before collection.

Genesis assists with the applicable deregistration and certificate workflow for vehicles processed through the registered RVSF process.

No. Eligibility depends on current state, central-government and participating OEM/dealer rules. See our Policy Benefits page and disclaimer.

Yes. Genesis supports pickup coordination across India, including major cities and nearby townships. Timing and availability are confirmed after checking your exact location and vehicle details.

Timing depends on location, document readiness and vehicle condition. Our team confirms the likely pickup window after reviewing your request.

The registered owner or an authorised representative should generally be available for the handover and applicable paperwork.

Yes. Genesis supports corporate and fleet retirement, OEM/dealership programmes and insurance/salvage workflows across India.

Post a requirement with the vehicle make, model, year and part details. Our team checks eligible inventory and confirms condition and pricing.